We ask every patient to return a survey of their experience. 50% of the surveys are returned and of those, 99% are returned with their experience marked as excellent. Please see below some of the recent feedback and testimonials of our patients.
“I received excellent care. The staff was informative, skilled and caring. Thank you for making this procedure as comfortable as possible for me. The atmosphere was light hearted and calming.”
“I’m 70 years old and as long as I can remember, I always liked a smile when I was greeted by people in general but I especially like a smile in a hospital, surgical center, or doctor’s office. It’s just a little thing, It doesn’t cost anything, but psychologically, smiles comfort everyone from children to seniors. I can honestly say that I was pleasantly smiled on by everyone at the surgery center from the receptionist to the nurse that walked me to the car. Thanks for the smiles that made me relaxed and comfortable.”
“This is our 3rd time back and, as always, we’ve received excellent care.”
“I was pleasantly surprised to find myself being cared for by such a congenial staff of caregivers. Everyone was very friendly and supportive. I was provided good information as to the procedure, that is, what to expect, the outcome, and post-op instructions. I wish to thank everyone for their attention to detail and the excellent treatment I received.”
“Hard to improve perfection!”
“It was so nice in the waiting room – like a living room. Not scary like a hospital – more personal. The staff was great. I especially liked the pre-op and post-op nurses. I was glad my 11 year old could come along and be included. I was very happy that I could accompany my 6 year old into the operating room for anesthesia!”